Vanshika

UX Designer II
Bangalore, IN.

About

Highly innovative UX Designer with a proven track record of creating impactful digital products and enterprise AI solutions at scale. Expert in human-centered design, leveraging research and critical thinking to intersect technology with human factors, driving innovation and solving complex business challenges across diverse industries.

Work

Microsoft
|

UX Designer II

Summary

Currently leading the design of advanced enterprise business AI applications and end-to-end solutions, solving complex use-cases at scale for Microsoft.

Highlights

Directing the conceptualization and design of enterprise AI applications, ensuring scalable solutions for complex business challenges.

Integrating human-centered design principles into cutting-edge AI product development through collaborative, cross-functional efforts.

Shaping the future of enterprise software by defining end-to-end user experiences for mission-critical business processes.

SAP Labs
|

UX Designer

Summary

Designed and optimized Cloud ERP UX solutions for Digital Supply Chain under SAP PLM, advocating for user research and developing business AI concepts in collaboration with global cross-functional teams.

Highlights

Redesigned and revamped the UX of the Status Management application, significantly increasing its System Usability Scale (SUS) score from 40 to 80.

Led end-to-end UX design for multiple Enterprise Product Development solutions (Configuration, Change, Status Management) within the SAP suite, impacting Fortune 500 companies worldwide.

Developed and standardized a new UX flow and pattern for translating user text across Digital Supply Chain (DSC) solutions, enhancing consistency and user experience.

Conceptualized and designed AI use-cases and comprehensive guidelines for Business AI, presenting recommendations directly to the SAP Board.

Conducted extensive user research and design thinking workshops, leading prototyping, wireframing, and usability testing to validate high-fidelity Figma mockups for development handoffs.

Human Factors International (HFI)
|

Human Factors Specialist

Summary

Managed diverse UX projects in banking and education, overseeing the entire design process from research to creation, and collaborating directly with clients to build comprehensive user-centric design systems.

Highlights

Developed and implemented an entire user-centric design system from scratch for a pan-African bank, enhancing digital product consistency and user experience.

Conducted in-depth secondary research, UX reviews, and workshops to identify and resolve key user experience issues across multiple client projects.

Designed and facilitated user testing kits, wireframes, and workflows, guiding projects through all design stages from ideation to successful creation.

Treemouse
|

Design Researcher

Summary

Conducted comprehensive qualitative research and information synthesis on millennial financial behaviors during the 2020 global pandemic, contributing key insights from ideation to outcome.

Highlights

Spearheaded a research study on the financial behaviors of millennials during the 2020 global pandemic, delivering actionable insights and outcomes.

Collaborated on multiple internal projects, applying qualitative research and information synthesis techniques to generate critical insights.

Managed all stages of research projects from ideation and data collection to synthesis and final outcome delivery.

Volunteer

SAP
|

CSR Pro-Bono Consultant and Mentor

Summary

Provided pro-bono consulting and mentorship through SAP's CSR initiatives, supporting social impact projects globally.

Highlights

Mentored social sabbatical engagement initiatives, leveraging design expertise to support non-profit organizations through SAP's Moving Worlds program.

Contributed strategic design insights to various CSR projects, enhancing their impact and sustainability.

Srishti SIGCHI Chapter
|

ACM SIGCHI Chair

Summary

Led the ACM SIGCHI student chapter, a multidisciplinary group focused on Human Computer Interaction, organizing seminars and fostering networking opportunities.

Highlights

Chaired a multidisciplinary student body, driving monographic studies in Human-Computer Interaction (HCI) and applying design principles to real-world challenges.

Organized seminars, lectures, and learning forums, expanding networking opportunities for peers and experts across the computing spectrum.

Facilitated collaborations on research projects and paper writing, fostering knowledge exchange within India and globally.

Stanford Design School
|

Volunteer - Shelter in Plays

Summary

Volunteered with Shelter in Plays, contributing to design initiatives focused on creating innovative solutions within the program.

Highlights

Supported design-focused initiatives, applying creative problem-solving to projects aimed at enhancing shelter and play environments.

Echoes of Earth
|

Volunteer

Summary

Volunteered at Echoes of Earth, supporting event operations and environmental initiatives.

Highlights

Contributed to the successful execution of event operations and environmental awareness programs at Echoes of Earth festival.

India HCI
|

Student Volunteer

Summary

Assisted in the efficient operation of the India HCI conference, promoting human-computer interaction development among professionals and students.

Highlights

Ensured the smooth execution of the India HCI conference, managing tasks from WiFi support to mediating keynote talks and paper sessions.

Supported the promotion of human-computer interaction development, facilitating discussions among professionals, researchers, and students.

Education

University of Michigan

Exchange Semester

Interdisciplinary Art and Design

Srishti Institute of Art, Design and Technology

Bachelor of Design

Human Centered Design (HCD) with minor in Electronic Media Arts (EMA)

Grade: A+

Lotus Valley International School

High School Diploma

PCM and C++

Grade: School Topper

Awards

Design Dynamo

Awarded By

SAP

Recognized as a top-nominated designer for driving significant impact in the SAP Cloud ERP domain during Q1 2024.

Corporate Social Responsibility Award

Awarded By

SAP

Received for contributions as a Pro Bono Consultant through SAP's Corporate Social Responsibility initiatives.

Publications

Moving Beyond SUS and other Lazy Metrics: Redefining Usability of Enterprise Cloud Solutions

Published by

Springer (HCII)

Summary

Authored a publication exploring the redefinition of usability metrics for enterprise cloud solutions, moving beyond traditional SUS scores.

Insider Tales: Pro-bono Consulting at SAP Design Talks: Open Minds

Published by

SAP Design Talks

Summary

Presented insights on pro-bono consulting experiences at SAP Design Talks, sharing perspectives on open minds in design.

How Inclusion Shapes Design

Published by

SAP Accessibility Summit (Global)

Summary

Delivered a presentation on the impact of inclusion on design at the global SAP Accessibility Summit.

Certificates

AI Ethics

Issued By

SAP

UX for AI

Issued By

SAP

Certified Usability Analyst (CUA)

Issued By

HFI (Human Factors International)

Creativity: Methods to Design Better Products and Experiences

Issued By

Interaction Design Foundation (IxDF)

User Research: Methods and Best Practices

Issued By

Interaction Design Foundation (IxDF)

How to Create Intuitive Products by Imitating Physicality

Issued By

Interaction Design Foundation (IxDF)

Human-Computer Interaction (HCI)

Issued By

Interaction Design Foundation (IxDF)

User Experience: The Beginner's Guide

Issued By

Interaction Design Foundation (IxDF)

Skills

UX & Product Design

User Experience Design, UI/UX, Wireframing, Prototyping, Figma, Mockups, Usability Testing, User-Centric Design, Design Systems, UX Flows, Design Patterns, Enterprise Product Design, Cloud ERP UX, Digital Supply Chain Solutions, PLM (Product Lifecycle Management), Configuration Management, Change Management, Status Management, Human Centered Design (HCD), Interaction Design.

Research & Strategy

User Research, Qualitative Research, Information Synthesis, Insight Generation, Design Thinking, Research Workshops, Usability Analysis, SUS Score, Critical Thinking, Lateral Thinking, Strategic Planning.

AI & Emerging Technologies

Business AI Concepts, AI Use-Cases, AI Ethics, UX for AI, Embodied Interactions, Future Technology.

Project Management & Collaboration

End-to-End Design Stages, Cross-functional Collaboration, Stakeholder Management, Global Team Collaboration, Project Management, Product Development.

Communication & Leadership

Public Speaking, Presentations, Technical Documentation, Workshop Facilitation, Mentorship, Consulting, Problem Solving, Innovation.

Projects

Project Rafiki - Exploring Embodied Interactions as the Future of HCI

Summary

A project questioning concepts of embodied interactions, the overlap of physical and digital spaces, and the implications of future technology on human behavior and bodily practice, exploring the human role in digital decision-making.